Order Tracking & Delivery Status

Use the order-status or shipment-tracking link sent to the email address or mobile number used at checkout. Tracking information becomes available after the order has been dispatched and the courier has accepted the shipment.

How to check your order

Open the order-confirmation or shipping-confirmation message from Ashoka Oil Industries.
Select the order-status or tracking link shown in that message.
Review the latest courier update and estimated delivery information displayed there.

If you cannot find the tracking message

Check the spam, promotions and SMS folders linked to the contact details entered at checkout. If the order has been dispatched but the tracking message is unavailable, contact us with the Shopify order number, customer name and the email address or mobile number used for the order.

Delivery note

Delivery timing depends on the destination, courier operations, weather, holidays and other logistics conditions. Free shipping within India applies only to eligible retail orders completed through this Shopify website. Bulk, export, private-label and offline requirements are handled separately.

Please do not share payment passwords, card details or one-time passwords when asking for order support.